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Track My Order

HOW DO I TRACK MY NEILSEN ORDER?

You'll receive an email once your order has shipped titled "Your Order is on the way", containing your tracking link. Alternatively, you can log into your Neilsen Account and track your order!

ALREADY HAVE A NEILSEN ACCOUNT?

  1. Log into your Account

  2. Check the fulfilment status for your order.

  3. If the order has been fulfilled, select the order (If status is not yet fulfilled, try again in 24hrs to allow us a little longer to fulfil your order)

  4. Click on the tracking link to be directed to your tracking

Alternatively, you can use the link provided in your shipping confirmation email.

WHAT IF MY TRACKING HASN'T UPDATED?

In the first instance, check your tracking to understand if your order has been held up by the courier due to issues such as an incorrect address or Custom fees

If you've realised that you've entered an incorrect or incomplete address, please contact sales@neilsentools.com

If your tracking hasn't updated in a few days, don't panic, your order should still be on the way to you. However, if your tracking hasn't updated in 6+ working days please get in touch with our Customer Support team who will be able to assist you.

MORE QUESTIONS?

Please contact us at sales@neilsentools.com

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Our Customers Tell It Better Than We Do!

Rated

4.7

/ 5

"Would Buy From Neilsen Again!"

Husband really delighted with Neilsen modular tool cabinet. Speedy delivery and fairly easy assembly. Took 2 folk 3 hours to assemble. Quality seems pretty good. Have added some electrical power points. Strip lights are a nice touch. Would buy from Neilsen again. Husband really delighted with Neilsen modular tool cabinet. Speedy delivery and fairly easy assembly. Took 2 folk 3 hours to... Husband really delighted with Neilsen modular tool cabinet. Speedy delivery and fairly easy assembly. Took 2 folk 3 hours to assemble. Quality seems pretty good. Have added some electrical power points. Strip lights are a nice touch. Would buy from Neilsen again.

Heather Pirie

"Amazing!"

Amazing, would definitely recommend to anyone looking for tool storage great price loads of room, communication and delivery was bang on, will definitely be ordering some more items from them. Amazing, would definitely recommend to anyone looking for tool storage great price loads of room, communication and delivery was bang... Amazing, would definitely recommend to anyone looking for tool storage great price loads of room, communication and delivery was bang on, will definitely be ordering some more items from them.

Stephen Heath

"Best Socket Set I've Ever Owned!"

Best socket set I have ever owned had the set for 4 years and have truly abused it from using lump hammers on breaker bar to 10ft scaffolding tube to crack seized nuts and not a single socket broken or bar bent unlike some other makes one of which cost a absolute fortune.I payed £40 for my 117 Nelson set and can’t praise it enough absolutely fantastic Best socket set I have ever owned had the set for 4 years and have truly abused it from using... Best socket set I have ever owned had the set for 4 years and have truly abused it from using lump hammers on breaker bar to 10ft scaffolding tube to crack seized nuts and not a single socket broken or bar bent unlike some other makes one of which cost a absolute fortune.I payed £40 for my 117 Nelson set and can’t praise it enough absolutely fantastic

James Ablett

"Good Value For Money!"

Brought one of there 1/2inch socket sets and been very impressed with the quality of this even though it did not cost a lot of money. Good Value for money and will be buying more stuff from them Brought one of there 1/2inch socket sets and been very impressed with the quality of this even though it did... Brought one of there 1/2inch socket sets and been very impressed with the quality of this even though it did not cost a lot of money. Good Value for money and will be buying more stuff from them

RW Services

"Great Piece Of Kit!"

Great piece of kit. Good quality chromium vanadium and seems up to tackling most jobs. Feel like a quality product with weight behind the pieces and ratchets. Would Reccommend for the price. Great piece of kit. Good quality chromium vanadium and seems up to tackling most jobs. Feel like a quality product... Great piece of kit. Good quality chromium vanadium and seems up to tackling most jobs. Feel like a quality product with weight behind the pieces and ratchets. Would Reccommend for the price.

Ian Lynch

"Never Let Me Down!"

For the money this is an absolutely brilliant set of sockets , bought mine 2 years ago and have used it to completely rebuild 2 motorbikes both of which were in pretty bad condition .sockets never let me down and are all still in good working order. For the money this is an absolutely brilliant set of sockets , bought mine 2 years ago and have used... For the money this is an absolutely brilliant set of sockets , bought mine 2 years ago and have used it to completely rebuild 2 motorbikes both of which were in pretty bad condition .sockets never let me down and are all still in good working order.

Eddie C

"Saved My Life!"

This has saved my life working on the car where nearly every socket or screw is a torx . Sockets come in a strong red case , so I will never lose it in the garage at night , this keeps everything together . Good piece of kit good value for money This has saved my life working on the car where nearly every socket or screw is a torx . Sockets... This has saved my life working on the car where nearly every socket or screw is a torx . Sockets come in a strong red case , so I will never lose it in the garage at night , this keeps everything together . Good piece of kit good value for money

KP C

"A Very Low Price!"

A very low price , and ideal for occasional use and diy would not be good enough for everyday use but for my needs they are fine. A very low price , and ideal for occasional use and diy would not be good enough for everyday use... A very low price , and ideal for occasional use and diy would not be good enough for everyday use but for my needs they are fine.

Jeremy

"Worth the Investment for occasional use"

Good value for money but the roll material is poor after using a few times and the insulated material handles are easily damaged but overall worth the investment for occasional use. Good value for money but the roll material is poor after using a few times and the insulated material handles... Good value for money but the roll material is poor after using a few times and the insulated material handles are easily damaged but overall worth the investment for occasional use.

Milo Tolley

"I Cant Fault Them"

I use there spanner set daily and I can't fault them, they get abused by everyone in my garage and they don't faulter. I use there spanner set daily and I can't fault them, they get abused by everyone in my garage and... I use there spanner set daily and I can't fault them, they get abused by everyone in my garage and they don't faulter.

Darren S